Prism Informatics presents ERP solution for the shipping trade on the mail order world (Rhein-Main-Hallen in Wiesbaden, Germany): Hall 4 stand 444 / 452 Nuremberg, 02.09.2010. The prisma informatik GmbH presents at the mail order world in Wiesbaden (29-30 September 2010) the enterprise software mail-order-IT, which is specially designed for mail order and e-commerce. The solution is based on the ERP-system Microsoft Dynamics NAV. Small and medium-sized enterprises in dynamic markets benefit from cross-company process support and numerous automated business transactions. Trading platforms of all kinds can be connected to the ERP system and comfortably control the activities from the inventory management out.
So can companies eShop, integrate Magento or Intershop about classic B2C Web shops such as oxide, but also sales platforms such as ebay and Amazon link. Article master data can be redundancy-free over, so that, for example, changes in the range or price updates without loss of time are available online. Total offers Mail-order-IT almost limitless, two-sided exchange of information between trading platforms and the ERP system. Also payment and logistics processes are supported. Depending on the form of payment, the goods can be sent, for example, immediately or only after the receipt of the payment. Matching the payments be made automatically through the integration of the Bank’s management. An easy to use CRM system reliably provides extensive customer data for fast feedback to the customer as ideal information base. Also on guarantee and complaint cases, mail-order-IT supports the user in sales and customer service: all product information as well as all operations and transactions are clearly shown.
For status inquiries and advice this information cannot be structured manual for quick information. Documents such as order confirmations, reminders, order and return tickets are automatically sent by mail or fax, so that a customer promptly about the status of its Transactions is informed. In addition to a well thought out product range and a modern online shop, it enters e-commerce mainly, fast, reliable and service-oriented work.